Supportive Housing

Homelessness Prevention/Rental Assistance Programs

Helping the homeless or those at risk of becoming homeless maintain housing and work towards self-sufficiency

Family in apartment

Your first step in applying for Lakeshore CAP’s Supportive Housing Program in Manitowoc & Sheboygan or Door & Kewaunee counties is to fill out an application. To print an application, please click on one of the PDFs below. You may also pick up an application at any of our offices during business hours listed at the bottom of our website. (Everyone in the household over 18 years of age must sign)

Applications

Click the links below for the appropriate application and it will open in a new tab. Please print, fill out completely, and sign where indicated (some of these forms are up to 12 pages long). Keep the pages marked “Client Copy” for your records. Return the application to Lakeshore CAP in one of the ways listed on the first page of the application.

PLEASE READ- GRIEVANCE PROCEDURE, NON-DISCRIMINATION POLICY, & APPEAL PROCESS-

Lakeshore CAP, Inc. has an appeal/grievance procedure. Be advised that if the level of service provided is not satisfactory, all clients have the right to file a grievance and appeal the decision with the Lakeshore CAP office listed below:

Lakeshore CAP, Inc. 702 State Street, PO Box 2315, Manitowoc, WI 54221-2315 – Phone: 920-682-3737 or 1-800-924-0510

Any applicants or participants have the right to appeal decisions when they feel they have been treated unfairly with regard to agency services. It is preferable that complaints be filed as soon as possible after the incident. The prompt filing of a complaint will result in a more accurate and effective investigation. Applicants or participants should provide a written complaint to the program supervisor, who will review the complaint. If a participant cannot complete a written statement, reasonable accommodations can be made or they may provide an oral statement to the department supervisor.

The person to whom the complaint/grievance is submitted will have ten (10) working days to act on the complaint. It is this person’s responsibility to meet with all parties concerned, gather necessary information and attempt to work out a satisfactory solution. This person will document their efforts to resolve the grievance in writing and submit it to Lakeshore CAP’s EEO/Affirmative Action Officer.

The EEO/Affirmative Action Officer then has ten (10) working days to act on the complaint/grievance. If the EEO/Affirmative Action Officer does not arrive at a solution the complaint/grievance will be submitted to the agency’s Chief Executive Officer (CEO). The CEO has twenty (20) working days from receipt of the complaint/grievance to act on it. If a grievance remains unresolved past the level of the CEO the grievance will be submitted to the Chairperson of the Board of Directors, who will take the matter to the Executive Committee for consideration. The Executive Committee will have twenty (20) working days from its receipt to resolve the grievance. Applicants or participants may be asked to be present. All decisions made by the Executive Committee are final.

Non- Discrimination Policy:

It is the policy of Lakeshore CAP, Inc. not to discriminate against any applicant/participant requesting services because of age, race, religion, color, handicap, gender, physical condition, developmental disability, marital status, political affiliation, criminal convictions, sexual orientation, family status, lawful source of income, status as a victim of domestic abuse, sexual abuse or stalking, or national origin. Eligibility for services will be determined by stipulations of funding sources and program policies/procedures.

Appeal Process-

Lakeshore CAP, Inc. has an appeal procedure. Be advised that if the level of service provided is not satisfactory, all clients have the right to file an appeal of the decision with the Lakeshore CAP office listed below:

Lakeshore CAP, Inc., 702 State Street, PO Box 2315, Manitowoc, WI 54221-2315

Any applicants or participants have the right to appeal decisions that were determined if they believe the outcome was determined in error. The prompt filing of an appeal will result in a more accurate and effective investigation. Listed below is the process in which to file an appeal:

Step One: Written Statement: Applicant must submit a written statement outlining the specific reasons why they believe the determination in their case was made in error. If a person is unable to complete a written statement, reasonable accommodations can be made or they can provide an oral statement to the department supervisor.
Step Two: Supervisor Review: Written appeal statement will be presented to the department supervisor and supervisor will be allowed 5 business days to gather information and respond in writing to applicant.
Step Three: Resubmission of Statement: Applicant will have an additional 5 business days to submit arguments. Upon submission, statement will be presented to the Lakeshore CAP CEO to review. CEO will submit a written response within 5 business days of receipt to the applicant.
Step Four: Final Review: If applicant is dissatisfied with this ruling and previous steps have been addressed, a review meeting may be scheduled to discuss and provide a final ruling on the appeal. Lakeshore CAP Board may be in attendance.

Download a PDF of this policy by clicking THIS LINK

WE HAVE 2 TYPES OF PROGRAMS FOR ELIGIBLE HOUSEHOLDS

Prevention Program provides payment directly to a landlord to help prevent a household from becoming homeless if they are at imminent risk of becoming homeless. This program provides up to one month towards rent if all eligibility criteria are met.

Rapid Rehousing (RRH) uses the Coordinated Entry System by prioritizing households that are the most vulnerable on a list called the “Prioritization List.” Applicants may be referred to the List by Lakeshore CAP or through the partnerships we have with local shelters. A brief assessment is completed and a referral to the List is then made. To qualify for RRH, you must be literally homeless. RRH provides ongoing rental assistance, and households work closely with case managers towards becoming self-sufficient

If you are not eligible for our programs, we will refer you to other programs and agencies that may assist you. Also see Resource Lists By County for agencies that could possibly offer services or assistance in your area.

Call for more information:

Lakeshore CAP/Manitowoc, Kewaunee, Door County Office
(920) 682-3737

Lakeshore CAP/Door County Office
(920) 743-0192 — Open T&TH: 7:30AM – 4:PM

Lakeshore CAP/Sheboygan Office
(920) 803-6991

For more information please visit: http://www.wiboscoc.org/

Wisconsin Homeless Management Information System

Consumer Notice

This Agency receives funding from the U.S. Department of Housing and Urban Development and/or a federal, state or local public or private entity to provide services for individuals and families who are homeless or at risk of becoming homeless. In order to receive this funding, this agency must participate in the Wisconsin Homeless Management Information System (HMIS), which is administered by the Institute for Community Alliances. This system collects basic information about clients receiving services from this agency in order to get an accurate count of individuals and families who are homeless, and to identify the need to provide different services. This agency will collect and share only the information that we consider to be appropriate. The collection and use of all personal information is guided by strict standards of confidentiality. A copy of our Privacy Notice describing our privacy practices is available to all consumers upon request. Your information will be shared with other area agencies that participate in HMIS, unless you request that your information remain closed (confidential). Keeping your information closed means that your information will only be available to case workers and intake workers within this agency. If you are interested in keeping your records closed, please talk to a case manager or intake worker.

Public Notice (Federal Register/Vol. 69, No. 146)
Effective August 30, 2004