FEMA Offers COVID-19 Funeral Assistance
The COVID-19 pandemic has brought overwhelming grief to many families. At FEMA, our mission is to help people before, during and after disasters. We are dedicated to helping ease some of the financial stress and burden caused by the virus.
Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA is providing financial assistance for COVID-19 related funeral expenses incurred after January 20, 2020.
Fraud Alert! We have received reports of scammers reaching out to people offering to register them for funeral assistance. FEMA has not sent any such notifications and we do not contact people before they register for assistance. Learn More
How to Apply
Applications begin on April 12, 2021 — COVID-19 Funeral Assistance Line Number: 844-684-6333 | TTY: 800-462-7585 *
Hours of Operation: Monday – Friday, 9 AM to 9 PM. Eastern Time
Call the dedicated toll-free phone number to get a COVID-19 Funeral Assistance application completed with help from FEMA’s representatives. Multilingual services will be available.
Get answers to frequently asked questions about the application process on our Funeral Assistance FAQ page.
Who is Eligible
To be eligible for funeral assistance, you must meet these conditions:
- The death must have occurred in the United States, including the U.S. territories, and the District of Columbia.
- The death certificate must indicate the death was attributed to COVID-19.
- The applicant must be a U.S. citizen, non-citizen national, or qualified alien who incurred funeral expenses after January 20, 2020.
- There is no requirement for the deceased person to have been a U.S. citizen, non-citizen national, or qualified alien.
If you had COVID-19 funeral expenses, we encourage you to keep and gather documentation. Types of information should include:
- An official death certificate that attributes the death directly or indirectly to COVID-19 and shows that the death occurred in the United States, including the U.S. territories, and the District of Columbia.
- Funeral expenses documents (receipts, funeral home contract, etc.) that includes the applicant’s name, the deceased person’s name, the amount of funeral expenses, and the dates the funeral expenses happened.
- Proof of funds received from other sources specifically for use toward funeral costs. We are not able to duplicate benefits received from burial or funeral insurance, financial assistance received from voluntary agencies, government agencies, or other sources.
How Funds are Received
If you are eligible for funeral assistance you will receive a check by mail, or funds by direct deposit, depending on which option you choose when you apply for assistance.
*If you use a relay service, such as your videophone, Innocaption or CapTel, please provide your specific number assigned to that service. It is important that FEMA is able to contact you, and you should be aware phone calls from FEMA may come from an unidentified number.
Last updated April 21, 2021
HUD Multifamily Housing News
We are pleased to provide you with resources to help ensure that residents of Multifamily properties are receiving stimulus payments, staying safe, and are aware of pertinent information related to the pandemic. Here is the full News Release: Stimulus, Vaccines and COVID. Please share these resources with your communities.
- Stimulus Payments
- Use this website to make sure you receive your payment or track the status.
- IRS Resources
- New Multifamily Guidance
- Getting Your Vaccine
- Internet Access
MORTGAGE PAYMENT HELP FOR HOMEOWNERS
Many homeowners suffering financial hardship due to the COVID-19 pandemic may have difficulty making their mortgage payments. Most homeowners are eligible for help from their mortgage companies, but they have to ask for such help.
For most of us, our homes are the single largest financial investment we’ll ever make. They provide security for our families, which is especially important right now. We urge borrowers who are worried about making their mortgage payments because of the COVID- 19 pandemic to reach out to their mortgage company right away.
This relief is required under the federal CARES Act when a homeowner requests it. It applies to all mortgages insured or owned by the Federal Housing Administration (FHA), Veterans Administration, Rural Housing, Fannie Mae, and Freddie Mac. Borrowers with private mortgages may also be able to get assistance from their mortgage companies.
A federal law put in place two protections for homeowners with federally or Government Sponsored Enterprise (GSE) backed mortgages (FHA, VA, USDA, Fannie Mae, Freddie Mac). Learn about mortgage relief options and protections and if they’re right for your situation at: Consumer Finance/Coronavirus
If you don’t have a federally or GSE-backed mortgage, you still may have relief options through your mortgage loan servicer or from your state. By clicking on this link: Find out who owns or services your mortgage.
Most borrowers can delay making mortgage payments for up to twelve months by asking for what is known as a “forbearance.” Payments that are postponed due to forbearance can be caught up later by adding the payments to the end of the loan or working out another agreement to repay over time. In most cases, missed payments will not have to be paid back all at once. If borrowers cannot afford their regular mortgage payment after the forbearance ends, they can ask the mortgage company to review them for a more affordable payment.
Limited-English-proficient borrowers who need help understanding their options or who want help communicating with their mortgage company should contact a housing counseling agency approved by the US Department of Housing & Urban Development (HUD). Certified housing counselors at these agencies offer services at no cost. Borrowers can find a HUD-approved counseling agency with counselors who speak their language here: https://apps.hud.gov/offices/hsg/sfh/hcc/hcs.cfm.
- English: Jan Kruse, email@example.com or Izzy Woodruff firstname.lastname@example.org, 571-758-7759
- Spanish: Agatha So email@example.com, 315-751-0283 or Nelson Santiago firstname.lastname@example.org, 213-624-4631
- Chinese: Jamie Woo email@example.com, 415-266-5712
- Korean: Linda Jun firstname.lastname@example.org, 331-684-8083
- Vietnamese, Bengali: Joyce Pisnanont email@example.com, 510-452-4800 x 108
The following organizations have made this important information available in Spanish, Korean, Chinese, Vietnamese, Bangla and English: AFR Language Access Task Force, Americans for Financial Reform Education Fund, Center for Responsible Lending, Consumer Action, Empire Justice Center, National CAPACD, National Consumer Law Center, National Fair Housing Alliance, and UnidosUS.
See information and Pre-Screen Application for Lakeshore Community Action Program’s Mortgage Assistance Program at: https://lakeshorecap.org/lakeshore-cap-mortgage-assistance-program/